Dakkak Holidays & Events has been a leading and trusted travel management company (TMC) in Jordan since 1977. As a proud subsidiary of the DAKKAK Group, established in 1955, we specialize in providing exceptional travel solutions to local, multinational, and international corporate clients.

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Privacy Policy

Introduction

At Dakkak Holidays & Events, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other contact details.
  • Payment Information: Credit card details and other payment-related information.
  • Travel Preferences: Information related to your travel plans, preferences, and interests.
  • Technical Data: IP address, browser type, operating system, and other technical information about your visit.

How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To process your bookings, payments, and to manage your travel arrangements.
  • Communication: To contact you with updates, promotional materials, and other information related to your bookings and our services.
  • Personalization: To personalize your experience on our website and to recommend services that may be of interest to you.
  • Improvement: To improve our website, services, and customer experience.
  • Compliance: To comply with legal obligations and to protect our rights.

Sharing Your Information

We may share your information with:

  • Service Providers: Third-party vendors who help us provide our services, such as payment processors and travel partners.
  • Legal Authorities: When required by law or to protect our rights and interests.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business.

Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we correct any inaccuracies in your personal information.
  • Deletion: You can request that we delete your personal information.
  • Objection: You can object to the processing of your personal information.
  • Restriction: You can request that we restrict the processing of your personal information.
  • Portability: You can request that we transfer your personal information to another organization.

To exercise any of these rights, please contact us at the details provided below.

Cookies

We use cookies and similar technologies to collect information about your browsing activities. Cookies help us improve our website and provide a better user experience. You can control cookies through your browser settings.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: